Be part of
rethinking the
future of

Be part of
rethinking the
future of

At VitalConnect, we’re all united in a common goal: to help advance the frontiers of healthcare and make a real difference in people’s lives. We invite you to come join us in making that difference.

Current Openings

Shipping, Receiving, Packaging Specialist

Location: San Jose, CA
Date Posted: 05-09-2017
VitalConnect is a medical device company designing and manufacturing state-of-the-art biosensor technology to gather, store and analyze biometric data. VitalConnect partners with healthcare providers to offer continuous, wireless vital signs and activity monitoring for their patients. We’re looking for people who are passionate about revolutionizing healthcare with digital technology. This is an opportunity to work with the latest-generation of FDA-cleared wearable sensors in the rapidly developing mobile health market.
Are you a top performer looking for a dynamic atmosphere with a lot of freedom and responsibility? We want to hear from you!
Responsibilities include:

Order Fulfillment:
  • Work closely with customer service and finance to process customer orders
  • Ensure orders are processed timely (includes labeling and final packaging)
  • Respond to customer service with order specifics
  • Allocation management – monitor product and shipping
  • Ensure the delivery method chosen by customer
Customer Service:
  • Communicate with customer service on order status
  • Resolve any issues to ensure customer satisfaction
  • Interface with the sales team to get monthly forecasts
  • Manage monthly forecast for finished product
  • Keep up to date a supply vs. demand plan
Supply Chain Management:
  • Manage inventory levels with the VP of Operations
  • Ensure “on time” deliveries of final product
What You Need to Have
  • Three to five years’ experience in the area of order fulfillment, shipping, customer service and interfacing with sales and operations leaders
  • Required: 1 – 2 years of experience using an MRP system
  • Medical Device shipping experience a plus
Benefits at VCI include:
  • Employee Medical, Dental, and Vision benefits paid 100% by VitalConnect
  • Pre-IPO Stock
  • Lunch catered daily (Ike’s Sandwiches, Nick the Greek, Honba Sushi, Erik's Deli, Panda Express, Subway, Rangoli India, Opa! Chinese, BBQ, and many more!)
  • Morning snacks provided (Hi5 Fruit, Whole Foods, Bagel Street Café)
  • Free on-site gyms
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