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Mobile Technician

San Jose, CA
Purpose
The position is responsible for installation and configuration to support the deployment of VitalConnect software on the mobile device platform configured to each customer’s needs and ensures that appropriate guidelines are followed precisely and documented per the requirements. This position is responsible for reviewing and understanding the appropriate customer specific configuration parameters and correctly implementing and documenting the software solutions required for each specific job.
Responsibilities
  • Proficiency in MSWord and Excel.
  • Excellent attention to details
  • Configuring devices to specifications unique to each job
  • Performing re-packaging of mobile and electronic devices
  • Performing a variety of operational/testing tasks to support production and field return
  • Completing documentation and reports accurately with great attention to details
  • Maintaining housekeeping standards in production areas to comply with medical device expectations
  • Being compliant to all SOPs related to the job function and abide by good documentation practices
  • Assuming additional responsibilities as assigned
  • Stay up to date on all job training needs
Education
Associates degree in Computer Science desired or equivalent work experience
Experience
  • 1-2 years of experience in a medical device manufacturing environment or a minimum of 2 years of experience in a related industry
Knowledge and Training
  • Good Oral and Written Communication Skills
  • The ability to read and follow detailed instructions, maintain accurate records, and complete product configuration such that it meets all the requirements
  • The ability to follow procedures precisely and learn support technology
  • The ability to plan, organize, multi-task and adapt to priority changes
  • The ability to use standard computers and basic office software
  • Troubleshooting Skills
  • Great attention to detail
  • Experience with medical device testing and configuration is desirable
  • Be willing to work overtime, extra hours, or weekends as needed.

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