Position Summary
The Charge Entry Team Lead is responsible for overseeing daily operations of the charge entry team, ensuring accuracy and efficiency in medical billing and coding processes. This role is vital to ensuring correct entry of charges and the integrity of revenue data. The Team Lead will provide support, guidance, and training to team members, act as a point of escalation for complex cases, and collaborate with cross-functional teams to optimize workflows.
Key Responsibilities
• Oversee the daily activities of the charge entry team, ensuring productivity, accuracy, and adherence to department policies and procedures. Provide training and mentorship to team members.
• Ensure accurate and timely entry of charges in the system, verifying coding accuracy and compliance with payer guidelines and internal policies.
• Utilize strong knowledge of ICD and CPT codes to ensure correct coding practices. Act as a resource for team members on medical terminology, coding issues, and best practices.
• Conduct regular quality checks on entered charges, resolve discrepancies, and ensure compliance with healthcare regulations and coding standards.
• Monitor team performance metrics and prepare reports on charge entry status, error rates, and other relevant data. Identify areas for improvement and implement corrective actions as needed.
• Collaborate with billing, coding, and clinical teams to ensure cohesive workflows and resolution of billing and coding issues. Act as a point of escalation for complex cases or issues.
• Identify process improvements to enhance efficiency and accuracy, participating in projects and initiatives to optimize charge entry and revenue cycle processes.
Qualifications
• Minimum of 3 years of experience in charge entry, coding, billing, or a similar healthcare revenue cycle role. Prior team lead or supervisory experience preferred.
• High school diploma or GED required; Associate’s or Bachelor’s degree in healthcare administration, business, or related field preferred.
• Certification in medical billing, coding (CPC, CCS, or equivalent) preferred.
• Proficiency in medical billing software, electronic health records (EHR), and Microsoft Office. Familiarity with ICD-10, CPT, and HCPCS coding systems.
•Strong understanding of medical terminology, billing regulations, and insurance claim processing.
• Excellent communication, organizational, and analytical skills. Strong attention to detail and ability to work in a fast-paced environment.
Working Conditions
• This position is fully remote, requiring a reliable internet connection and a quiet, dedicated workspace.
• Standard work hours with occasional flexibility depending on workload and deadlines.
The estimated hiring salary range for this position is $27/hr to $30/hr.* The actual salary will be based on a variety of job-related factors, including geography, skills, education and experience. The range is a good faith estimate and may be modified in the future. This role is also eligible for a range of benefits including medical, dental and 401Kretirement plan.